Frequently Asked Questions
Common questions about the LTC News Directory Business Portal.
What is the LTC News Directory Business Portal?
The Business Portal is where long-term care providers manage their listing in the LTC News Care Directory. You can claim your business listing, update your information, upload photos, and sponsor your listing for greater visibility.
How do I claim my listing?
After creating an account and registering your organization, search for your business by name. Once you find your listing, you'll confirm ownership and we'll send a verification code to your business address via U.S. Mail. Enter the code to complete the claim. Please allow 5-7 business days for delivery.
What can I do once my listing is claimed?
You can update your business name, description, phone number, address, website, hours of operation, photos, and services offered. You can also manage who in your organization has access to edit the listing.
What is a sponsored listing?
Sponsored listings receive enhanced visibility in the LTC News Care Directory search results. You can purchase sponsorship licenses through your account's Subscriptions page and assign them to your claimed listings.
Can multiple people manage a listing?
Yes. Organization administrators can invite additional users and assign them access to specific listings through the User Management section.
I didn't receive my verification letter. What do I do?
Please allow 5-7 business days for delivery. If you haven't received it after that period, submit a support ticket and we'll assist you.
How do I cancel my sponsorship?
You can manage your subscription from the Subscriptions page in your account. See our Cancellation Policy for details.